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Tools for Contractors

Process Manuals 

Annual Reexamination

Change of Ownership Management Company Process

Elite hold process

Elite Standard formatting

Entering Addresses in Elite

Failed Housing Quality Standards Inspection (HQS) Process

File Audit Process - External

HAP Contract Process

Identity Theft

Informal Hearing Guidance

In State Transfer Process

Interim Reexamination

Move Process

New Admission

Participant Conference Process

Portability

PSH Training Manual

Reasonable Accommodations

Repayment Agreement Process 

Security Deposit and Damage Claim

Statewide Waiting List Process

Resources 

New Carbon Monoxide and Smoke Alarm Requirements  Effective December 31, 2024

Best Practices for Tenant Conferences and Terminations in Project Based Buildings

Program Comparison Chart

Sample HAP Contract - HCV

Security Deposit Tenant Meeting Worksheet  (Security Deposit Packet)

Template Letters

Application Denial Letter (Word Download)

Application Missing Documentation Template (Word Download)

Application Received Template (Word Download)

Applicant Voucher Expiration Template Letter (Word Download)

Criminal History Automatic Review (Word Download)

Criminal History Mandatory Denial Letter (Word Download)

Eligibility Mandatory Denial Letter (Word Download)

HQS Fail to LL - 24 hour (Word Download)

HQS Fail to LL - 30  (Word Download)

HQS Fail to tenant - 24 hour (Word Download)

HQS Fail to tenant - 30 day (Word Download)

Pre-Briefing Letter (Word Download)

Repayment Agreement Letter (Word Download)

Template Briefing Letter (Word Download)

Waitlist Purge Letter (Word Download)

Zero HAP 6 month warning letter (Word Download)

Action Alert

September 10, 2024
National Standards for the Physical Inspection of Real Estate for Vouchers (NSPIRE-V) implementation compliance deadline has been extended until October 1, 2025.
June 28, 2023Effective May 1, 2023, the DOH Rental Assistance Programs Administrative Plan was updated to include a change to the interim policy. This change was made in an effort to reduce administrative burden. The 2023 Administrative Plan has been clarified to include the following:

This form should be used to report problems or issues with this website. Questions pertaining to a program or service provided by DOH should be addressed to contact information located on the specific program pages.

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