Tools for Contractors


Action Alerts

July 9, 2024

June 28, 2023

June 15, 2023

May 24, 2023

February 15, 2023

September 22, 2022 

August 31, 2022

July 20, 2022  - Community Access Team Alerts 

May 24, 2022 

April 12, 2022 

February 10, 2020

Process Manuals 

Annual Reexamination

Change of Ownership Management Company Process

Elite hold process

Elite Reference Manual

Elite standard formatting

Failed Housing Quality Standards Inspection (HQS) Process

File Audit Process - External

HAP Contract Process

Identity Theft

Informal Hearing Guidance

In State Transfer Process

Interim Reexamination

Move Process

New Admission

Participant Conference Process


PSH Training Manual

Reasonable Accommodations

Repayment Agreement Process (Worksheet)

Security Deposit and Damage Claim

Statewide Waiting List Process


Best Practices for Tenant Conferences and Terminations in Project Based Buildings

Program Comparison Chart

Sample HAP Contract - HCV

Security Deposit Tenant Meeting Worksheet  (Security Deposit Packet)

Template Letters

Application Denial Letter

Application Missing Documentation Template

Application Received Template

Applicant Voucher Expiration Template Letter

Criminal History Automatic Review

Criminal History Mandatory Denial Letter

Eligibility Mandatory Denial Letter

HQS Fail to LL - 24 hour

HQS Fail to LL - 30 

HQS Fail to tenant - 24 hour

HQS Fail to tenant - 30 day

Pre-Briefing Letter

Repayment Agreement Letter

Template Briefing Letter

Waitlist Purge Letter

Zero HAP 6 month warning letter


Was this content helpful?