Program Resources
- Frequently Asked Questions
- HCTC Nonprofit Handbook
- Senate Bill 24-016 Memo
- Senate Bill 24-016 Video Training
Donor Communication Resources
- Donor Communication Guide
- Donor Information Flyer
- Social Media Graphics
- Email Graphics
- HCTC Fundraising Webinar Recording
- Donor-Submitted Contribution Letter Guide Template
- Taxpayer Handbook
Salesforce Resources
- Nonprofit Salesforce Login - Link
- Nonprofit Salesforce User Guide
- New Project Application Guide
- Nonprofit Multifactor Authentication Login User Guide
- Formatting and Style Guide
- Taxpayer Salesforce User Guide
- How to Submit a Contribution Via the Donor Submission Form (Video Demo)
- How to Access an Emailed Certificate (Video Demo)
- Salesforce Training Recording (Full Video)
Contribution Records (Video Demos)
- How to View and Sort Contributions
- Viewing a Contribution Record
- How to Submit a New Contribution
- How to Search for Existing Donor Contact and Input New Donor Information
- How to Submit a Late Contribution
- How to Review and Edit a Donor-Submitted Contribution
Tax Credit Certificates (Video Demos)
- How to View and Sort Tax Credit List
- Viewing a Tax Credit Record
- How Send Tax Credit Certificates
- How to Revoke and Reissue an Incorrect Tax Credit